Helping Nandocas run restaurants brilliantly
"Happier Nandocas makes happier customers”. We all know that the knock-on effect of a happy and productive team makes for a successful customer experience, but it’s easier said than done! In Xavi’s talk, he explains how Nando’s use innovative technology and feature flags to do just this across their chain of restaurants.
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More from this series:
Product impact with Split
Following the announcement of Red Badger and Split’s strategic partnership, Red Badger HQ played host to the first digital-product, London event of 2023. The evening brought the community together to explore how to create continuous impact with your digital products.
Watch the recording of this event on demand event and join us, to see how Nando’s digital experience evolved for customers and Nandocas:
- The talks cover how the Nando’s digital experience has evolved both for customers and Nandocas
- The value of measurement in product development.
- Why you should make friends with Compliance if you work in a regulated industry.
- How to leverage the power of Split to release more quickly, mitigate risk measures, drive outcomes, and improve the quality life of your engineers and customers
Evolving the Nando’s digital ordering experience
A 10 minute keynote session on how Nando’s moved from a reliance on third party suppliers to building the necessary digital capabilities to take ownership of the entire customer journey, and the role that Split has played throughout.
By Harrison Carter, Senior Software Engineer at Nando’s.
The value of measurement in product development
A 10 minute keynote session on the value of measurement in product development, Heather explains why experimentation is key to delivering new features. The talk covers how you can leverage the power of Split to release more quickly, mitigate risk measures, drive outcomes, and improve the quality life of your engineers and customers satisfaction!
By Heather Miller, Experimentation advisor at Split

CASE STUDY
Enhancing Nando's loyalty programme: the UK's first digital rewards scheme
A cross-functional team designed and built a UK first mobile NFC loyalty card and fundamentally changed the way customers engage with the brand across physical and digital channels.