Customer Success Stories

Next generation platform for retail giant

Find out how we helped clear a five-year backlog in eight months and delivered a mobile-first application across seven countries.

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IMPACT

Improved conversion rates by 83%

Increased orders by 54%

Mobile first application across 7 countries

Customers amending orders with self-service increased by 443%

Streamlining teams and implementing cutting-edge tech to solve high drop-out rates

Our client, one of the largest retailers in the UK was experiencing lost revenue in the millions, due to higher than expected drop-out rates on its online platform.

The business needed to build a modern technology platform using cutting-edge, web-based tech to ensure all experiences for customers were intuitive and easy to use, regardless of device. 

Red Badger enabled this large retail client to work with the agility of a start-up: re-engineering and revolutionising its workflow with Lean practices and helping it break down department silos by keeping design, development and testing in one place.

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We solve complicated problems in complex places

Red Badger is the product transformation consultancy for blue chips. Our product design capabilities and technical pedigree build high-performance digital platforms that get you closer to your customers and embed new ways of working. Your journey to an agile, innovative digital product organisation starts today.

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