Customer Success Stories

PagoFX: Helping Santander build a digital business

Learn how Red Badger helped Santander’s PagoFX team to design, build and deliver a best-in-class payments service.

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NATS 11 (6)
IMPACT

Rapid end-to-end product development in regulated financial sector

Leveraged user testing across Europe to design best-in-class customer experience

Architected long-term technical foundation priming PagoFX for future success

4.9 * rating on App Store

Delivering an end-to-end international transfers product in just 18 months

PagoFX is a Santander-backed, standalone international money transfer app. Instrumental in its development, Red Badger worked with PagoFX to design, build and launch the best-in-class payments service.

Sending money overseas today can be a painful experience. No clear verification process, no acknowledgement that funds were received and no oversight as to whether the money even arrived. Plus you have to pay for the privilege. PagoFX’s key selling points are giving back control to the customer while being transparent, with fair pricing and with the trust that comes from the backing of a world-renowned bank.

Red Badger’s job was to validate assumptions of customer challenges, and the problem the service was solving and provide PagoFX product owners with a clear understanding of which problems to solve first.

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PagoFX from Santander by Red Badger

We solve complicated problems in complex places

Red Badger is the product transformation consultancy for blue chips. Our product design capabilities and technical pedigree build high-performance digital platforms that get you closer to your customers and embed new ways of working. Your journey to an agile, innovative digital product organisation starts today.

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