Powered by Sitoo, Adyen and Red Badger

Retail Rewired: The Experiential Store Playbook

How ambitious retailers can unlock the stores of the future with unified commerce, modern payments and customer-centric innovation.

   14th October - 18:00 - 22:00
  Location - The Boardroom, Fortnum & Mason

Join Sitoo, Adyen and Red Badger for an exclusive panel and dinner occasion exploring how retail leaders are reimagining their in-store capabilities.

For those wanting to evolve their stores from static sales channels into experiential, insight-driven brand hubs, this event is not to be missed.

Together, we’ll explore how leading retailers can create a service blueprint that delights and engages consumers.

What to Expect

Hear from senior retail leaders who are making this transformation real and, in turn, unlocking faster innovation, stronger customer engagement, and greater operational flexibility.

And, learn specifically about how global brands are investing in:

  • Cloud-native POS and unified commerce
     
  • Embedded, omni-channel payments

  • Experiential product thinking and digital capability 

REGISTER NOW

Meet the Speakers

Nicole McQuaid HeadshotNicole McQuaid
Team Lead - Account Management, Adyen
Nicole is a Unified Commerce Account Management Lead for EMEA at Adyen, specializing in payments, retail operations, and account management. She has managed global enterprise customers across retail, F&B, entertainment, and hospitality - helping them optimize payment strategies, enhance customer experiences, and drive revenue growth.

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Rachael Rea-Palmer
Director of Retail and Hospitality, Red Badger
Rachael Rea-Palmer has over 15 years of invaluable experience driving product strategy and digital transformation, having held Head of Product roles at major brands including John Lewis and Net-a-Porter.

Ben Jones - Headshot

Ben Jones
Head of eCommerce and Technology, OSPREY LONDON 

Since joining OSPREY in 2017, Ben played a central role in the company's digital transformation – leading the overhaul of its entire tech stack and redefining how technology supports both operational efficiency and customer experience.

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Sitoo - Creating positive shopping experiences

Sitoo is a cloud-native, mobile Point-of-Sale (mPOS) and Unified Commerce Platform designed for global retailers with physical stores.

Sitoo is a real-time connected layer that brings digital agility into brick-and-mortar environments,  enabling retailers to sell, fulfil, and manage inventory in real time, across all channels and locations, through a single system.

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Adyen - Built to help businesses achieve their ambitions faster

Adyen is the financial technology platform of choice for leading retailers, enabling them to accept payments, protect revenue, and control their entire financial ecosystem through a single, unified platform.

Trusted by brands such as H&M, L’Oréal, and Nike, Adyen powers seamless customer experiences across in-store, online, and mobile channels - helping businesses deliver true omnichannel commerce at scale.

With global acquiring, real-time data insights, and embedded financial products, Adyen is at the forefront of enabling the next generation of retail innovation.

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Red Badger - The Digital Product Consultancy for Leading Retailers

Red Badger is on a mission to help retailers transform themselves into true digital product organisations. We believe all organisations are now digital product companies, whether they realise it or not.

We work at the heart of an organisation, working on the hard obvious problems, delivering digital products that matter. When we’re at HSBC, we’re building the current accounts, at Nando’s we’re delivering the chicken and at Levi’s we’re merchandising the jeans.

We impact retailers, where others fail (or take twice as long to succeed).