Our Thinking  |  Attitude

Customer Success

Our work in action. Inspiring customer stories to demonstrate the positive impact of our approach on digital product organisations and the wider business.

Attitude

Our latest thinking

The Importance of Customer Loyalty in Today's Market

Customer loyalty is paramount in an era of increasing competition and rapidly evolving consumer expectations. This perspective explains why customer loyalty emerges as a critical ...

The Role of Technology in Overcoming Cross-Border Retail Challenges

The rise of global eCommerce, forecasted to grow at 9.4% in 2024, presents a promising avenue for enterprises aiming to expand their footprint beyond local markets. However, this ...

Crafting Inclusivity Through  Digital and Physical Accessibility

When we talk about accessibility in online or digital contexts, we're referring to the design, development, and implementation of websites, applications, and digital tools in a ...

The Lasting Impact of Brexit on Global eCommerce

The conclusion of Brexit marked a significant turning point for businesses operating within and beyond the United Kingdom. The ripple effects have redefined the landscape of ...

Red Badger launches CRUX - Headless app development in Rust

PRESS RELEASE: Announcing Red Badger’s experimental open-source framework for writing native User Interface (UI) applications for Mobile, Web, and Desktop. (London) 01 March 2023: ...

Red Badger announces launch of new digital customer onboarding ...

PRESS RELEASE: (London, Manila) 24th February 2023: Red Badger, the Digital Product transformation consultancy for blue chips, announces the launch of a new digital customer ...

Introducing an Agile Delivery Framework to the public sector

Medicines and Healthcare products Regulatory Agency (MHRA) approached Red Badger to create a bespoke Agile Delivery Framework in line with the Government Digital Service ...

How service design is helping Anthony Nolan to simplify ...

This blog was co-authored by Jessica Morgan, Senior Product Designer, Red Badger A stem cell transplant is one of the most time-sensitive and high-accuracy processes there is. ...

Working in the open with the FutureNHS platform

When Red Badger first started working with the NHS on the next version of their collaboration platform, FutureNHS, we were incredibly excited by the opportunity to have an impact ...

NHS England partners with Red Badger

We’re so proud to announce that we’ll be working with NHS England & NHS Improvement to design and build the next version of their collaboration platform, FutureNHS. FutureNHS ...

How to drive meaningful outcomes from your product strategy

Part 1: Experiment with your strategy to deliver better outcomes Does creating your annual business strategy sometimes feel like you need a crystal ball? We hear many of our ...

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