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[Infographic] Is the future of loyalty point-based or point-less?
Are loyalty programmes evolving away from traditional point-based schemes? Is the future of loyalty now point-less? With customer loyalty increasingly volatile—especially during a ...
What loyalty leaders have to say about loyalty programmes in 2022
Consumers demand equitable value exchange from the brands they engage with. And loyalty programmes have to work extra hard to attract, retain and excite a hyper-aware, ...
