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Service Design

Look under the hood of the customer experiences you provide. Learn how to adopt a service design to understand every piece involved in executing a service.

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Our latest thinking

The Power of Green UX: Nudging Users Towards Sustainable Choices

In today's digital age, the intersection of user experience (UX) and sustainability is becoming increasingly crucial. As businesses and consumers alike strive for eco-friendly ...

A Transformative Digital Platform for Exam Providers Globally

LONDON, UK [10th July 2023] Digital product consultancy, Red Badger, and international exams provider, the British Council, have announced the launch of a new digital platform ...

Brewing the Future: How Generative AI is Changing Beer Production

In this talk, recorded at our recent 'AI for Customer Innovation' Event held at The Ivy in London, Hew shares his experiences of using AI to revolutionise the brewing industry, ...

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