AUTHOR

Rachael Rea-Palmer

Rachael Rea-Palmer is Red Badger's Director of Retail and Hospitality. She brings over 15 years of invaluable experience driving product strategy and digital transformation, having held Head of Product roles at major brands including John Lewis and Net-a-Porter.

Stories by Rachael

Digital Product Strategy

Earning Devotion: The Evolving Challenge of Customer Loyalty In Retail

Red Badger's Customer Devotion roundtable brought together retail leaders that know what it takes to create loyalty and customer engagement in...

Rachael Rea-Palmer Jun 26, 2025