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The future of brand loyalty is about emotional connections. The Kano model helps blue chips assess the emotional response of their digital products.
Sketch thinking is a collaborative visual language tool to share ideas during the design thinking process.
How to use Kanban to turn gut feelings into real-life explanations.
Kanban helps focus on limiting WIP to take advantage of the power of Little’s Law.
Read how we have helped MHRA create a bespoke Agile Delivery Framework to enable faster and better decision making.
We spoke to the Head of Decision Sciences for Currys to find out his take on the future of loyalty and the critical role of data in the company's...
The application of a digital product mindset to loyalty is bringing them closer to customers and delivering more meaningful experiences.
The pandemic seriously disrupted the hospitality and retail world. Subscription loyalty can help businesses to stay recover and stay close to...
Seasoned product practitioners can make an outsized impact in large organisations.
Red Badger's CEO, David Wynne, reflects on the challenges facing blue chips as they recognise the need to become Digital Product companies.
"This recognition is further validation that we have the formula for helping blue chips compete in the digital world as fast as the rising digital...
How Red Badger used service design and journey mapping to help Anthony Nolan simplify the stem cell transplant process.
